Campaigns & Promos

Do you offer discounts or seasonal promotions?

Yes! Lova Choco regularly offers special promotions during holidays, celebrations, and seasonal events.
Follow our social media pages or subscribe to our newsletter to never miss an update.

Where can I find Lova Choco coupon codes?

Official discount codes are shared exclusively through:

  • Email newsletters

  • Our website banners

  • Social media campaigns

We recommend avoiding third-party coupon sites, as they may provide expired or invalid codes.

Ordering & Shipping

All orders are processed and shipped based on the delivery option you select at checkout.
For full delivery rules, please review our Shipping & Delivery Policy or contact us at:
📧 Mohameddarwish111m@gmail.com

If you have provided an incorrect address, please contact us immediately.
If the order has not yet been dispatched, we will update the address.
If it has already shipped, we may need to wait for the courier to return it before resending.
Additional delivery charges may apply.

If your package could not be delivered due to an incorrect address, failed delivery attempts, or no response, it will be returned to Lova Choco.
We will contact you to arrange re-delivery. Shipping fees may be reapplied.

At this time, we ship to select locations only.
Please check our Shipping Policy or contact us for international availability.

Yes. We take special care when packing your chocolates.
During warmer seasons, we use insulation and protective packaging to help keep your chocolates safe in transit.

Same-day delivery may be available in certain regions for selected chocolate categories like Celebration or Birthday Chocolates.
Check the delivery options at checkout for availability.

Allergy Information

Many of our chocolates contain dairy or may come in contact with dairy during production.
Please review each product description for specific allergen details.

Some products contain nuts or may be processed in facilities that handle nuts.
Customers with nut allergies should read ingredient lists carefully.

Certain items may be gluten-free, but cross-contact may occur.
We advise checking product-specific information before purchasing.

Most traditional chocolates contain dairy. However, we may offer dairy-free or plant-based options during certain seasons.
Please check individual product labels.

Ingredients for each product are listed on our website under the product description section.
If you need more details, feel free to contact us.

Returns

We want your Lova Choco experience to be perfect.
If your chocolates arrived melted, damaged, or incorrect, contact us immediately with photos and order details so we can assist you promptly.

Due to the nature of food items, we cannot accept returns for “change of mind” once the product has been delivered.
However, please reach out if you have concerns—we are always happy to help.

If you received an incorrect item, please notify us right away.
We will arrange a replacement or an appropriate solution as quickly as possible.

Care & Storage

Remove chocolates from storage and allow them to sit at room temperature for 15–30 minutes before serving.
This enhances flavor and texture.

Freshness varies by product type.
Most items are best enjoyed within a few weeks of purchase.
Check product labels for recommended consumption dates.

Other Questions

At this time, Lova Choco does not offer sample shipments, but we occasionally run tasting campaigns and promotional giveaways.

Absolutely! We offer customizable chocolates for weddings, engagements, parties, and celebrations.
Contact us for bulk orders or special arrangements.

Yes! Lova Choco provides elegant corporate gift packages and customized chocolate boxes.
Perfect for clients, employees, and special business events.
Please reach out for pricing and customization options.